FAQs

What types of puzzles does Jigzaw Puzzles sell?

Jigzaw Puzzles offers a wide variety of jigsaw puzzles. Our collection includes flat puzzles, 3D model puzzles, and puzzles made from different materials such as wood and metal.

Are the puzzles suitable for all ages?

Yes, we have puzzles suitable for all age groups. However, some of our puzzles, especially the metal ones and 3D models, can be quite challenging and are recommended for ages 12 and up.

How can I choose the right puzzle?

You can choose based on the material, type (flat or 3D), and difficulty level. Each product page provides detailed information about the puzzle, including the number of pieces and estimated completion time.

What is the quality of your puzzles?

We pride ourselves on the high quality of our puzzles. Our wooden puzzles are made from durable, high-quality wood, and our metal puzzles are crafted with precision for a perfect fit.

How long does delivery take?

Delivery times vary depending on your location. Once your order is placed, we aim to dispatch it within 1 business day. Packages sent to the USA typically arrive within 14-business days. You’ll receive a tracking number to follow your package. 

What is your return policy?

We accept returns within 14 days of purchase. The product must be unopened and in its original packaging. Please contact our customer service for more information.

How can I contact customer service?

Our customer service team is available via email and phone. You can find our contact information on the “Contact Us” page of our website.

We hope this FAQ has answered your questions. If you have any other queries, feel free to reach out to us. Happy puzzling!